Provide advanced Level 3 technical support across diverse client environments.
Troubleshoot and resolve complex Microsoft 365, Windows, infrastructure, networking, and security issues.
Contribute to automation initiatives, documentation, operational improvements, and internal system development.
They are a growing Australian Managed Services Provider delivering practical, reliable IT solutions to small and medium-sized businesses. As a founder-led organization entering a phase of growth, they are committed to building scalable systems and fostering long-term client partnerships.
Provide remote technical support for hardware, software, and connectivity issues.
Troubleshoot Microsoft 365, Active Directory, and Windows operating system problems.
Document support activities and escalate complex incidents to appropriate teams.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. As a partner for this role, they manage applications and next steps for a small, collaborative remote workforce.
Deliver remote IT support to clients, resolving technical issues via phone and remote tools.
Perform proactive maintenance tasks such as patch management, disk space cleanup, and vulnerability remediation.
Handle a mix of reactive support and proactive work to ensure system stability and security.
We are a dynamic and growing managed IT service provider that delivers proactive and reactive IT support to clients. Our team-oriented culture emphasizes reliability, customer service, and continuous improvement.
Provide expert-level technical support and escalation services for complex IT infrastructure, including Windows Server, Azure, and virtualization platforms.
Design, implement, and optimize enterprise IT environments, ensuring standardized configurations and documentation.
Mentor junior engineers and collaborate with network and security teams to drive automation and long-term improvements.
Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in telecommunications. With over 200 professional experts globally, we focus on technical support, helpdesk, and multilingual services, fostering a culture of work/life balance and remote work.
Lead customers through software implementation using Delinea's delivery methodology and maintain utilization targets.
Configure and customize Delinea product solutions for Privilege Identity and Privilege Access requirements.
Build client relationships, collaborate with teams, and produce architectural plans and documentation.
Delinea secures human and machine identities through an AI-powered cloud-native Identity Security Platform. With deployment in weeks, a global team, and strategic investment from TPG, the company values diversity, innovation, and a culture of respect and fairness.
Provide Tier 1 service desk support, including encryption, identity management, and Unified Communications troubleshooting.
Document all ticket information per standard operating procedures and escalate issues when necessary.
Maintain superior communication skills and build relationships with customers and colleagues.
Oregon Health & Science University (OHSU) is Oregon's only public academic health center, leading groundbreaking research, patient care, and training of future healthcare professionals. As Portland's largest employer, OHSU offers a welcoming, anti-racist culture and opportunities for growth across a system of hospitals and clinics.
Act as the first point of contact for client issues via phone, email, and automated alerts, triaging tickets and escalating when needed.
Configure and deploy new workstations, troubleshoot Windows PCs and servers, and support Active Directory and LAN environments.
Document all work in IT Glue and assist with endpoint security and email management.
DistantJob is a growing Managed Services Provider that offers responsive, people-first IT support to small and mid-sized businesses. They are a remote-first company focused on clear communication and a caring approach to technology issues.
Administers Microsoft Teams Phone, Amazon Connect, and other enterprise communication platforms to ensure secure, reliable operations.
Provides advanced Tier II/III support, troubleshooting complex voice and infrastructure issues across cloud and on-premises systems.
Drives automation and modernization through scripting, workflow optimization, and cross-functional collaboration to improve service reliability.
ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions, offering innovative, evidence-based care nationwide. Founded in 2008, the organization supports over 6,000 patients annually and fosters a collaborative, mission-driven culture focused on expanding access to mental health care.
Provide day-to-day support and maintenance of Windows platforms and services.
Drive lifecycle management, configuration management, and systems automation.
Mentor team members and ensure standards, security, and compliance.
Software Mind develops solutions that make an impact for companies around the globe, working with tech giants and unicorns. Their culture embraces openness, acts with respect, shows grit & guts, and combines employment with enjoyment.
Serve as the Tier 3 escalation point for complex desktop and endpoint support issues, troubleshooting advanced Windows and Microsoft 365 problems.
Provide technical leadership and mentorship to Desktop Support engineers, assisting with escalated incidents and knowledge transfer.
Support and administer Microsoft endpoint technologies including Intune, Windows Autopilot, and Active Directory for lifecycle management.
Connection is a technology staffing and managed services company that provides IT solutions and talent. This role is a long-term contract position within their Technical Staffing division, offering benefits and a collaborative team culture.